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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katharine Butler

Katharine Butler

November 8, 2024

5  out of  5
rating by Katharine Butler
"We recently purchased a home and moved to the area. Ashtin was an absolute god send in helping to get everything squared away for us. Throughout the homeowners policy set up and the transfer of our auto policy, she was so communicative and on top of everything. And on the few occasions that Ashtin was away when I called, Anna was able to pickup and help or clarify things making for a seamless experience. I can't recommend this team enough - they're a dream to work with!"
We responded:
"Katharine, thank you so much for your wonderful review! I'm glad to hear that Ashtin was able to assist you so effectively with setting up your homeowners policy and transferring your auto policy. It's great to know that Anna was also able to step in seamlessly when needed. We truly appreciate your recommendation and are happy to have been able to make your experience smooth. If you need any further assistance, don't hesitate to reach out. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Caterina McElwain

October 15, 2024

5  out of  5
rating by Caterina McElwain
"I like going to insurance agencies that have an actual office in town. Anna at Thomas Hanrahan-State Farm is professional and has been there to answer all my questions and concerns. Thank you!"
We responded:
"Caterina, thank you for your wonderful review! I'm glad you appreciate having a local office to visit. Anna is indeed a valuable part of our team, and I'm happy she has been able to assist you with all your questions and concerns. If you need anything else, we're always here to help. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Zhibo Liu

September 30, 2024

5  out of  5
rating by Zhibo Liu
"Thomas knows a ton about investments and wealth management. Super helpful for retirement planning."
We responded:
"Thank you, Zhibo, for your wonderful review! If you have any more questions or need further assistance, feel free to reach out. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Kelly Hassebrock

August 28, 2024

5  out of  5
rating by Kelly Hassebrock
"Such a great office. Friendly, knowledgeable and easy going. Greeted by Anna in the front is super nice! Met with Thomas and got all our needs covered and then wrapped up super quick and easy with Ashtin. Go there!"
We responded:
"Kelly, thank you for your wonderful review. I'm glad you found our office friendly and knowledgeable. Anna and Ashtin will be happy to know they made your experience smooth and efficient. We're here for any future needs you may have. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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C.J. Morrison

August 27, 2024

5  out of  5
rating by C.J. Morrison
"Ashtin took great care of me. Explained my policy very thoroughly, while easily understandable. I got better quality insurance for a much more affordable rate. Would definitely recommend to anyone unhappy with their current insurance policies."
We responded:
"C.J., thank you for your wonderful review! I'm glad Ashtin could provide you with a thorough explanation of your policy and help you find better quality insurance at an affordable rate. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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dentonphillips

June 25, 2024

5  out of  5
rating by dentonphillips
"Ashtin was very helpful when we switched our car and homeowners insurance to State Farm. She has been responsive whenever I have a question. It’s nice to finally have a local insurance agent I can rely on."
We responded:
"Thank you for your positive feedback! I'm pleased to hear that Ashtin provided helpful and responsive service when you switched your auto and homeowners insurance to State Farm. We're glad to be your reliable local insurance agent and look forward to assisting you with any future questions or needs. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Melissa Macarthur

June 15, 2024

5  out of  5
rating by Melissa Macarthur
"1. Bri was great! She helped me lower my auto policy cost and was funny throughout the process. Highly recommend her for any insurance needs!"
We responded:
"Melissa, I'm thrilled Bri was able to assist you in lowering your auto policy cost and provide a delightful experience! We're pleased you found her helpful and funny throughout the process. Thank you for recommending her for any insurance needs! I'm here for you anytime you need assistance. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
Profile photo of Abrianna Thompson (Bri)

Abrianna Thompson (Bri)

June 14, 2024

5  out of  5
rating by Abrianna Thompson (Bri)
"I had a great experience working with Julie! She was incredibly nice and helped me get a homeowners policy quickly and efficiently. I highly recommend her services to anyone in need of insurance assistance."
We responded:
"Abrianna, I'm thrilled you had a great experience working with Julie! We're pleased to hear she efficiently helped you with your homeowners policy. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever need further assistance, feel free to reach out. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
Profile photo of Joyce Lydon

Joyce Lydon

May 8, 2024

5  out of  5
rating by Joyce Lydon
"Thomas is amazing to work with. He’s always there when we have questions and checks in with us yearly to go over our policies. His staff is great as well. We recently purchased a home in Georgia and they were able to recommend another agent close to our new home. Thomas even took the time to look over our new policy to ensure that we have adequate coverage there as well. While we will miss them all, I’m hopeful that my honest review of the service we’ve received will encourage you to trust your business is in good hands with Thomas and his team!"
We responded:
"Joyce, your detailed review fills us with gratitude! I'm pleased to hear that you found our team and services exceptional. Ensuring your coverage is comprehensive, whether in Washington or Georgia, is always a top priority. We appreciate your trust and look forward to assisting you further. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Aurora Tollestrup

April 4, 2024

5  out of  5
rating by Aurora Tollestrup
"Julie was incredibly kind and helpful when we had a goofy situation happen and needed some guidance. The whole team here is fantastic and this is exactly why we have been with State Farm for so long! Thank you all for everything you do and for helping folks like us navigate wonky situations when they arise!"
We responded:
"Aurora Tollestrup, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! Providing exceptional guidance and service to navigate tricky situations is what we aim for. We're grateful for your trust and look forward to assisting you in the future! Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Jameelah Sonneman

March 29, 2024

5  out of  5
rating by Jameelah Sonneman
"We have had the pleasure of speaking and working with Ashtin. She is truly an amazing individual. If you want to work with someone who is passionate, kind, and trustworthy she is your girl!"
We responded:
"Thank you, Jameelah, for your delightful feedback about Ashtin! We are pleased to hear that she provided you with passionate, kind, and trustworthy service. If you ever need assistance in the future, our office is here to help. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Jordan Bryson

March 19, 2024

5  out of  5
rating by Jordan Bryson
"I called the office there for help with moving to the area. I spoke with Ashtin and she was so kind and friendly. She took the time to explain my next steps and coverages with my auto and rental policies. I would highly recommend!"
We responded:
"Jordan, we are glad to hear about your positive experience with Ashtin at our office. Providing excellent service and guidance on your auto and rental policies is our top priority, and we are grateful for your recommendation. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"
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Todd Dalrymple

March 3, 2024

1  out of  5
rating by Todd Dalrymple
"State Farm forced me to transfer to this guy after my last agent retired. I’m now looking for someone more…human"
We responded:
"I apologize for any inconvenience you've experienced during this transition. Rest assured, I'm committed to providing a more personalized and attentive service to meet your insurance needs. Please don't hesitate to reach out if there's anything specific I can assist you with."
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Brittinni Bliss

February 20, 2024

5  out of  5
rating by Brittinni Bliss
"Thomas and his team are amazing! From the moment we signed up they have been super helpful! Recently had to file a claim as a branch hit my car and its been very easy to work with the Statefarm claims center and the team here."
We responded:
"Thanks for the awesome feedback, Brittinni! Dealing with a car mishap is never fun, but we’re glad we could make the claims process smooth for you. If there's anything else you need, please reach out. We're here for you!"
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Mathew Colangelo

February 16, 2024

5  out of  5
rating by Mathew Colangelo
"Recently, I needed to make some changes to my car insurance policy. Julie was incredibly helpful and patient throughout the entire process. She answered all my questions thoroughly and clearly, and even helped me find some discounts I wasn't aware of. Thanks to Julie, I was able to get the coverage I needed at a great price. I highly recommend Thomas and is team, especially if you can work with Julie!"
We responded:
"Thank you so much, Mathew, for taking the time to share your positive experience! We're delighted to hear that Julie provided exceptional service and helped you navigate your car insurance changes seamlessly. At our office customer satisfaction is our priority, and we appreciate your recommendation. If you ever have more questions or need assistance in the future, feel free to reach out. Safe travels on the road!"
Profile photo of Pamela Stephens

Pamela Stephens

February 6, 2024

5  out of  5
rating by Pamela Stephens
"I want to say nothing but the Best about State Farm and Julie! She has been so very helpful. Her attitude and professionalism is outstanding! She made me smile throughout the process of my claim. She is a keeper!!"
We responded:
"We love seeing five-stars, Pamela! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Maria Capponi

February 3, 2024

5  out of  5
rating by Maria Capponi
"In my years of dealing with insurance companies, Julie and the Hanrahan team are by far the best I've ever worked with. The customer service is outstanding - reliable and responsive, as it should be. Julie also provided excellent guidance for the type and how much insurance coverage my household needed, then she identified the best policy that aligned with our needs. I strongly recommend Julie for all your insurance needs. Again, the office is outstanding."
We responded:
"Thank you, Maria! It's fantastic to hear about your positive experience with Julie and our team! Providing outstanding customer service is our goal and we're glad to have shown that to you. It's wonderful to know that our team was reliable, responsive, and helped you find the best coverage. Thank you for recommending Julie and our office for insurance needs. If you have any further questions or require assistance in the future, please let us know!"
Profile photo of Jennifer Huffman

Jennifer Huffman

February 3, 2024

5  out of  5
rating by Jennifer Huffman
"Awesome customer service! The entire staff was efficient and helpful. Thank you Julie for the extra help!"
We responded:
"Thank you, Jennifer, for the positive review & shout out for Julie. We appreciate you!"
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Mary Cerny

January 22, 2024

5  out of  5
rating by Mary Cerny
"Absolutely the best treatment! Very happy driver here!"
We responded:
"Thank you for the five-stars, Mary! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Calabrel

January 19, 2024

5  out of  5
rating by Calabrel
"I've been insured by State Farm for years and became a client at Thomas Hanrahan's office recently because I relocated to Washington from Arizona. A very knowledgeable employee by the name of Bri has been helping me during this transition, and I feel confident that all my needs will continue to be well taken care of in the future. The ladies in the office are kind and the decorations make the office especially inviting! I highly recommend making Thomas Hanrahan your agent!"
We responded:
"We are grateful for your kind words and thrilled to hear about your positive experience with Bri. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Bri exceeded your expectations."
Profile photo of Cody Martin

Cody Martin

January 13, 2024

5  out of  5
rating by Cody Martin
"Great overall experienced Agent! My wife and I setup a meeting to go over all of our policies (auto & home) since it's been a long time and we lived in a digital world, we've never done an in person EVER! Thomas made us feel comfortable and at ease going over every detail and answering every question we had. Insurance can be confusing and overwhelming plus the fine print of what you actual pay for is what matters in the end. His agency is top notch and we HIGHLY recommend him to anyone wanting the best service and agent to look out for you. 5/5 and 2 thumbs up!"
We responded:
"Thank you, Cody, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Profile photo of Kelli Martin

Kelli Martin

January 13, 2024

5  out of  5
rating by Kelli Martin
"Embarrassingly, at 30 years old I really had no idea how my insurance policies worked, just that I had them. When we switched State Farm Agents, Thomas took the time to review our policy and reach out to us when he noticed some things that didn’t seem quite right.Upon meeting with him, he broke down each policy to us in an easy to understand way, and even ended up saving us some money in the long run! Great local office, friendly staff. Highly recommend!"
We responded:
"Thank you, Kelli, for the amazing review! Our team works hard to provide a great insurance experience in Port Orchard and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Brad Gartin

June 16, 2023

5  out of  5
rating by Brad Gartin
"I have been doing business with Thomas for a long time always a positive experience, Thanks"
We responded:
"Brad, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Port Orchard, WA"
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Christian McAmis

May 22, 2023

5  out of  5
rating by Christian McAmis
"Super nice, extremely professional and helpful, as well as timely. Made the entire process very smooth and easy."
We responded:
"Thank you for the five-stars, Christian! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Laura Bowyer

May 12, 2023

5  out of  5
rating by Laura Bowyer
"Max was thoughtful, helpful and very responsive in helping us with Homeowner's policy."
We responded:
"Thank you for the wonderful review, Laura! Max is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs."