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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chynna W

August 1, 2025

5  out of  5
rating by Chynna W
"Just finished switching to State Farm and Adrianna went above and beyond helping me out. Definitely recommend!!"
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Alekxander “motion master” Norman

July 31, 2025

5  out of  5
rating by Alekxander “motion master” Norman
"I had a highly informative chat about different insurance policies available through your agency. Mason did a great job explaining options and clearing up my own misconceptions, chiefly about life insurance, thank you!"
We responded:
"Thank you, Alekxander, for your fantastic review! I'm happy to hear that Mason was able to provide you with clear and informative explanations about our insurance policies. We appreciate your feedback and are here to assist with any other questions you might have. Thanks for choosing us!"
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yasmine salazar

July 29, 2025

5  out of  5
rating by yasmine salazar
"Mason was extremely helpful and informative, clearly they’re very skilled at their job! Insurance was made easy with them and I’ll continue to show my support for them and State Farm! Thank you !"
We responded:
"Thank you for your review, Yasmine! I'm glad to hear that Mason was able to assist you effectively and make the insurance process smooth. Your support means a lot to us! If you have any questions or need further assistance, feel free to reach out."
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adrian tanith

July 29, 2025

5  out of  5
rating by adrian tanith
"Great service and very helpful. Mason helped me realize how important life insurance would be and was very informative."
We responded:
"Thank you for your review, Adrian! I'm happy to hear that Mason was able to provide you with valuable information about insurance. Our team is committed to offering helpful and informative service. If you have any more questions or need further assistance, feel free to reach out!"
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Marie S

July 25, 2025

5  out of  5
rating by Marie S
"I was trying to reach my Statefarm office and called the wrong one. The young lady Adrianna was so kind and patient while assisting me. She helped answer some questions I had and was able to get me the correct contact info. Thank you so much for all your help!!"
We responded:
"Thank you for your review, Marie! I'm happy to hear that Adrianna was able to assist you with kindness and patience. It's great to know she helped you find the right contact information and answered your questions. If there's anything else we can do for you, just let us know!"
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Linds

July 23, 2025

5  out of  5
rating by Linds
"Adrianna is the absolute best! She delivers exceptional service every time! I always know I’ll be taken care of when I stop by"
We responded:
"Thank you for your review, Linds! I'm happy to hear that Adrianna consistently provides exceptional service. We appreciate your trust in us and look forward to continuing to take care of your insurance needs. Let us know if there's anything else we can assist you with!"
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Alyssa Johnson

July 23, 2025

5  out of  5
rating by Alyssa Johnson
"Had a great experience! Adrianna was so helpful and informative! She gave me so much information and was so kind!"
We responded:
"Alyssa, thank you for your wonderful feedback! I'm happy to hear that Adrianna was helpful and informative during your experience. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
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Terra Walsh

July 23, 2025

5  out of  5
rating by Terra Walsh
"Recently switched to State Farm and had such a great experience working with Adriana. Customer service was terrific. Highly recommend if you’re looking to make a change or need new insurance."
We responded:
"Thank you for your review, Terra! I'm happy to hear that Adriana provided you with terrific customer service during your switch to State Farm. Your recommendation means a lot to us. If you need any assistance in the future, feel free to reach out!"
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CHASEN EADS

July 22, 2025

5  out of  5
rating by CHASEN EADS
"Ashtin Mead was very helpful and went above and beyond to assist my wife and I. I highly recommend."
We responded:
"Thank you for your review, Chasen! I'm happy to hear that Ashtin provided such excellent assistance to you and your wife. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Clark Landis

July 19, 2025

5  out of  5
rating by Clark Landis
"Ashtin was great. She made this process super easy to understand. Thank you!"
We responded:
"Thank you for your review, Clark! I'm happy to hear that Ashtin made the process easy for you. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Heidi Rogers

July 15, 2025

5  out of  5
rating by Heidi Rogers
"No one loves paying car insurance for two teenagers but these guys provide so much guidance and value, it’s hard to complain. Mason really took the time to understand our situation and my needs, and then guided me towards a solution that was best for our family. I’m very grateful for his partnership."
We responded:
"Hey, Heidi! Thank you for sharing how Mason took the time to understand your family’s needs and helped find a solution that works well for you. We know insuring teenagers can be tricky, so it’s great to hear he made the process easier. We appreciate your trust and are here whenever you need us."
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Te He

July 3, 2025

5  out of  5
rating by Te He
"The team is also extremely helpful. It's nice having insurance agents who care."
We responded:
"Thank you, Te He! I'm happy to hear that you find our team helpful and caring. We strive to provide the best service possible. If you ever need anything else, feel free to reach out!"
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Michelle

June 26, 2025

5  out of  5
rating by Michelle
"Awesome, customer service! Very responsive and more than happy to address any unexpected issues. Highly recommended."
We responded:
"Thank you, Michelle! I'm glad to hear that you found our customer service responsive and helpful. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out!"
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Claire Cronin

June 25, 2025

5  out of  5
rating by Claire Cronin
"Ashtin was amazing! Answered all of my questions and helped me understand my plan a bit better. Wonderful customer service inside and out!"
We responded:
"Claire, thank you for your fantastic feedback! I'm delighted to hear that Ashtin was able to assist you and clarify your plan. We strive to provide excellent service, and it's great to know we're meeting that goal. Let us know if you need anything else!"
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Emily Skeel

June 24, 2025

5  out of  5
rating by Emily Skeel
"Mason was extremely helpful and respectful. He was also transparent about coverage options and not pushy at all, unlike some insurance agents from other companies."
We responded:
"Thank you for your review, Emily! I'm happy to hear that Mason provided you with helpful and respectful service. It's great to know he was transparent about your coverage options. We appreciate your feedback and are here if you need anything else!"
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Alyssa Wilcox

June 10, 2025

5  out of  5
rating by Alyssa Wilcox
"Adrianna was the most helpful person for my family and our situation. I appreciate her so much and would recommend her to my entire family."
We responded:
"Thank you for your review, Alyssa! I'm happy to hear that Adrianna was able to assist your family so effectively. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Bri

June 6, 2025

5  out of  5
rating by Bri
"Both Ladies Were Absolutely Amazing.. Explained Policy down to the roots!!!! Will be a long life customer"
We responded:
"Thank you for your review, Bri! I'm happy to hear that the team provided such thorough explanations of your policy. We're grateful to have you as a lifelong customer. Let us know if there's anything else we can assist you with!"
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Kristyn Weldon

June 4, 2025

5  out of  5
rating by Kristyn Weldon
"This is our first time buying a home and Mason took so much time answering every question I had and explaining everything in depth. I got quotes from a lot of companies but State Farm’s coverages far exceeded others at a much lower premium. I hope to never have to use my homeowners but if I do I’m glad I have a local office and agents I can trust! Thank you guys!"
We responded:
"Thank you, Kristyn! I'm happy to hear that Mason was able to assist you thoroughly. It's wonderful that our coverage and pricing met your expectations. We're here whenever you need us, and we appreciate your trust in our local office. Let us know if there's anything else we can do for you!"
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James Cornwell

May 13, 2025

5  out of  5
rating by James Cornwell
"Great Agent! Very friendly and professional!"
We responded:
"Thank you, Monte! I'm glad you found our service friendly and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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J D W

May 13, 2025

5  out of  5
rating by J D W
"Amazing Agent. Not money hungry like most agents. Seems to truly care about his clients!"
We responded:
"Thank you for your kind words! I'm happy to know that you feel valued and cared for. It's important to us to prioritize your needs and provide genuine support. If you ever have any questions or need assistance, please feel free to reach out."
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Holly Burrows

May 9, 2025

5  out of  5
rating by Holly Burrows
"I had an amazing experience setting up my life insurance policy. Thomas and Adrianna were beyond helpful. I would recommend this office to anyone who is in need of insurance."
We responded:
"Thank you, Holly, for sharing your experience! I'm glad to hear that we were able to assist you effectively. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out."
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chazzy chaz

May 5, 2025

1  out of  5
rating by chazzy chaz
"I purchased a car on March 28 and only drove it after getting insurance which was on April 1st. My monthly quote was $127, but I paid $235 upfront for two months, assuming it covered April and May. However, I received a surprise $100 bill in April and was asked to pay again for May, leaving me frustrated. Thanks State Farm! April fools on me. Enjoy that commission."
We responded:
"We’re unable to locate you in our system as either an existing or previous customer. Please give our office a call and we’ll be happy to assist with any billing issues."
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Heather Nicolaus

March 20, 2025

5  out of  5
rating by Heather Nicolaus
"Thomas Hanrahan is the insurance agent of my dreams. Working with Thomas and his team have made getting insurance feel accessible and easy to navigate - its like having a personal friend in the business. I can always call him up to ask questions and trust that he has my best interest at heart. I know that Thomas works hard to ensure that I am insured to my satisfaction at the best cost ratio and that I fully understand and approve of the options presented. Thomas and his team offer a wonderful customer service experience while prioritizing the client's wellbeing and bottomline. Its a pleasure to do business with Thomas - I whole heartedly encourage you all to run directly to his office and get the best insurance experience of your life."
We responded:
"Thank you so much, Heather, for your kind words! I'm truly happy to know that you find working with our team both accessible and easy. It's wonderful to hear that you feel supported and valued. We're always here to answer your questions and ensure you have the best insurance experience possible. Your encouragement means a lot, and we're here whenever you need us!"
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Lindsee Cooper

March 5, 2025

5  out of  5
rating by Lindsee Cooper
"Incredible service! I worked with Mason, and he was over the top helpful and informative...and super friendly!😃 Hats off to him, he is excellent at his job. My Dad has worked with him too and had the exact same report! I felt so fortunate to be able to have him walk me through bundling my car insurance with my home insurance and ended up saving me a substantial amount of money! Thank you Mason and thank you State Farm! I will be doing business with you all for years and years to come!!🙌😊"
We responded:
"Thank you, Lindsee, for your wonderful feedback! I'm delighted to hear that Mason provided such helpful and friendly service. It's fantastic that he could assist you and your dad with bundling your insurance and saving money. We truly appreciate your trust in us and look forward to serving you for many years to come. If you have any questions or need further assistance, please feel free to reach out!"
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Katharine Butler

November 8, 2024

5  out of  5
rating by Katharine Butler
"We recently purchased a home and moved to the area. Ashtin was an absolute god send in helping to get everything squared away for us. Throughout the homeowners policy set up and the transfer of our auto policy, she was so communicative and on top of everything. And on the few occasions that Ashtin was away when I called, Anna was able to pickup and help or clarify things making for a seamless experience. I can't recommend this team enough - they're a dream to work with!"
We responded:
"Katharine, thank you so much for your wonderful review! I'm glad to hear that Ashtin was able to assist you so effectively with setting up your homeowners policy and transferring your auto policy. It's great to know that Anna was also able to step in seamlessly when needed. We truly appreciate your recommendation and are happy to have been able to make your experience smooth. If you need any further assistance, don't hesitate to reach out. - Thomas Hanrahan - State Farm Insurance Agent, Port Orchard, WA"